Dear Sir.
I am writing to comment on the refurbishing job your company
performed on the leather sofa in my office.
The quality of the restoration and craftsmanship is excellent and
confirms your statement that you could restore it to at least 95%
of the original condition. It was indeed a pleasure doing business with you.
With many thanks,
Yours sincerely,
Dr. Ernst Knobil
The University of Texas Houston
Dear Sir,
I was astounded at the repairs Total Leather care made to
my black leather sofa that had been scratched badly by my cat.
Frankly, I did not believe you could repair the blue leather chairs
in my office, which are twenty years old.
I am even more astounded by the condition of of the office
furniture after you refinished it. Your company works wonders
and you may use me as a reference any time.
Please do not forget the two bottles of leather cleaner you
promised to drop off. I will have you out more often in the future.
Very truly yours,
William Pannill
Law Offices, Pannill Moser & Barnes
Dear Sir,
Our many thanks again to all the folks at Total Leather Care. You met all your
promises for quality, timeliness and courtesy and we are very pleased with the
repair and refinishing of our two couches. We will most definitely recommend
your services to all our friends.
Sincerely,
Gary Guthrie
Dear sir,
I would like to take this opportunity to commend your company for the
excellent work, professionalism, and courteous service exhibited in repairing
and cleaning our recently flood damaged leather recliners, couch and easy
chair.
Within a few hours of our call to you, your courteous and helpful employees
picked up our flood-damaged furniture. It was immediately obvious from the
professional manner in which our furniture was handled at that point that your
company's standards were high. The fact that you offered on the spot to store
our furniture after the repair. "... for as long as it takes to get your home back
in order after the flood, at no charge." Was an extra bit of of compassion we
were not expecting.
Subsequently, our furniture was returned to us , cleaned and repaired, and in
a condition that exceeded our expectations.... and actually the condition each
piece was in when purchased! The repair to the severely ripped arm of one
recliner was so professionally done as to be undetectable. Each piece was obviously
cleaned With a great deal of care. In short the furniture was returned to us "better
than new."
It is refreshing in this day and age to deal with folks who do exactly what they
say they are going to do and so notably deliver on their promises. I can guarantee
that we will never consider anyone else for our leather cleaning and repair needs,
and will not hesitate to recommend you to one and all.
Please take the time to express our appreciation to all your employees for their
professionalism... and a big thanks for a job well done!
Best regards,
Karl A. Caillout
We are humbled and honored that our customers would take time to
write us and tell us how pleased they are with work we did for them.
Thank you for reading these testimonials. If we can be of service
please let us know. We hope you will be as happy with our work
as these great customers were.
Sincerely,
Cecil Nidever
Manager, Total Leather Care, Houston, Tx
